NPS type attributes have the following additional functions:
Detractor #
Passive #
Promoter #
Detractor %
Passive %
Promoter %
These are the count and percentage of:
0 to 6 - Detractor
7 or 8 - Passive
9 or 10 - Promoter
What is Detractor, Passive and Promoter?
Written by Kevin Yang
Updated over 6 years ago