'Net' is the same function as NPS but can be applied to non-recommend scores such as 'Experience Score'.

Net can apply to Score 0-10, 1-5 and 1-7 fields:

Net Calculation
For Score (0-10)
(Count(9,10) - Count(0 to 6)) * 100 / Count (Any Value)

For Score (1-5)
(Count(4,5) - Count(1,2)) * 100 / Count (Any Value)

For Score (1-7)
(Count(6,7) - Count(1,2)) * 100 / Count (Any Value)

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