FAQ

Frequently asked questions

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18 articles in this collection
Written by Gareth Flint

How do I access Ipiphany?

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Written by Gareth Flint
Updated over a week ago

What browser do I need to use Ipiphany?

Supported browsers: Chrome, Firefox, Edge, Safari
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Updated over a week ago

How do I contact Ipiphany Support?

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How can I get a new user added for Ipiphany?

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Updated over a week ago

What is a Dataset?

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Updated over a week ago

What is a Record?

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What is shared?

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Updated over a week ago

How is Frequency % calculated?

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What do the colors in the charts and table mean?

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Updated over a week ago

What does the number mean that is displayed next to an example comment?

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Updated over a week ago

Does Ipiphany correct or handle misspellings?

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Updated over a week ago

How do Ipiphany plans and pricing work?

Definition of plans, users, datasets, records and credits
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Written by Gareth Flint
Updated over a week ago

What is an Ipiphany Credit?

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Written by Gareth Flint
Updated over a week ago

Why do the Word Associations and Themes sometimes have names that are back to front e.g. ‘back call’, rather than ‘call back’?

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Updated over a week ago

Why are there sometimes ‘wrong’ words included under Themes?

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Updated over a week ago

Can I remove words included under Themes?

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Updated over a week ago

What types of files can I import?

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Updated over a week ago

My dataset has a warning symbol on it, what does this mean?

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Written by Gareth Flint
Updated over a week ago