FAQ

Frequently asked questions

Steve Shearman avatar
20 articles in this collection
Written by Steve Shearman

How do I access Ipiphany?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

What browser do I need to use Ipiphany?

Supported browsers: Chrome, Firefox, Edge, Safari
Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

How do I contact Ipiphany Support?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

How can I get a new user added for Ipiphany?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

What is a Dataset?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

What is a Record?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

What is shared?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

How is Frequency % calculated?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

What do the colors in the charts and table mean?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

What does the number mean that is displayed next to an example comment?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

Does Ipiphany correct or handle misspellings?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

How do Ipiphany plans and pricing work?

Definition of plans, users, datasets, records and credits
Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

What is an Ipiphany Credit?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

Why do the Word Associations and Themes sometimes have names that are back to front e.g. ‘back call’, rather than ‘call back’?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

Why are there sometimes ‘wrong’ words included under Themes?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

Can I remove words included under Themes?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

What types of files can I import?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

My dataset has a warning symbol on it, what does this mean?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

How do Aspects and their Filters contribute to an Insight?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago

How do I fix an Analysis with broken Concepts?

Steve Shearman avatar
Written by Steve Shearman
Updated over a week ago