FAQ
Frequently asked questions
How do I access Ipiphany?
What browser do I need to use Ipiphany?
How do I contact Ipiphany Support?
How can I get a new user added for Ipiphany?
What is a Dataset?
What is a Record?
What is shared?
How is Frequency % calculated?
What do the colors in the charts and table mean?
What does the number mean that is displayed next to an example comment?
Does Ipiphany correct or handle misspellings?
How do Ipiphany plans and pricing work?
What is an Ipiphany Credit?
Why do the Word Associations and Themes sometimes have names that
are back to front e.g. ‘back call’, rather than ‘call back’?
Why are there sometimes ‘wrong’ words included under Themes?
Can I remove words included under Themes?
What types of files can I import?
My dataset has a warning symbol on it, what does this mean?
How do Aspects and their Filters contribute to an Insight?
How do I fix an Analysis with broken Concepts?