FAQs
Frequently Asked Questions about Ipiphany.
If you have a question that is not answered here, please contact Ipiphany Support.
- Can I remove words included under Themes?
Explanation of whether users can remove words included under Themes in Ipiphany.
- Does Ipiphany correct or handle misspellings?
Explanation of how Ipiphany handles misspellings in words.
- How can I get a new user added for Ipiphany?
Instructions on how to add a new user to Ipiphany.
- How do Aspects and their Filters contribute to an Insight?
Explanation of how Aspects and their Filters contribute to an Insight in Ipiphany.
- How do I access Ipiphany?
Instructions on how to access Ipiphany.
- How do I contact Ipiphany Support?
Explanation of the different ways to contact Ipiphany Support.
- How do I fix an Analysis with broken Concepts?
Explanation of how to fix an Analysis in Ipiphany when it contains broken Concepts.
- How do Ipiphany plans and pricing work?
Explanation of Ipiphany's plans, pricing, and how credits are used.
- How is Frequency% calculated?
Explanation of how Frequency % is calculated in Ipiphany.
- My dataset has a warning symbol on it, what does this mean?
Explanation of what the warning symbols on a dataset indicate in Ipiphany.
- What browser do I need to use Ipiphany?
Information on the recommended browsers for using Ipiphany.
- What do the colors in the charts and table mean?
Explanation of the color coding in Ipiphany charts and tables.
- What does the number mean that is displayed next to an example comment?
Explanation of the number displayed next to an example comment in Ipiphany.
- What is a Dataset?
Explanation of what a Dataset is in Ipiphany.
- What is a Record?
Explanation of what a record is in Ipiphany and how it is used in data analysis.
- What is an Ipiphany Credit?
Explanation of what an Ipiphany Credit is and how it is used in Ipiphany.
- What types of files can I import?
Explanation of the types of files that can be imported into Ipiphany.
- Why are there sometimes ‘wrong’ words included under Themes?
Explanation of why Ipiphany sometimes includes seemingly incorrect words under Themes.
- Why do the Word Associations and Themes sometimes have names that are back to front?
Explanation of why Word Associations and Themes in Ipiphany sometimes have names that appear back to front.