Ipiphany Help Centre
Welcome to the Ipiphany Help Centre! Here you can find documentation, guides, and answers to frequently asked questions about using Ipiphany.
Getting Started
- What can you do with Ipiphany?
- Step 1: Import your data
- Step 2: Create your first report
- Step 3: View & share reports
- Demo reports and datasets - Discover what is possible with Ipiphany
- FAQ - Frequently Asked Questions
Basics
- Filter Control - How to use the Filter Control
- Improvement Target Control - How to use the Improvement Target Control
- Key Examples - How to add and manage key examples for analysis insights
- Navigating the Ipiphany Home Screen
- Preview Panel - Benchmark Feature - How to use the Benchmark feature
- Preview Panel - A panel for inspecting patterns
- Priority Control - How to use the ‘Top 100 with largest impact’ button
- Report By Control - How to use the Report By control
- Report Period Control - How to use the Report Period control
- Search Term Expressions
- Terminology
- Viewing a report - An overview of the Report screen
General
- The Home Screen - I’ve logged into Ipiphany, what do I do now?
- Importing your data - How to create a dataset
- Introduction
- What is a Discovery?
- Viewing a Discovery
- About Cognitive Analytics
- What is special about Ipiphany Cognitive Analytics?
- The Typical Ipiphany Insight Discovery Process
- The advantage of analyzing both structured and unstructured data
- How Ipiphany extracts meaning - An introduction to how Ipiphany extracts meaning from verbatim text.
- The Ipiphany Cognitive Analytics Process - An overview of how Ipiphany Cognitive Analytics works
- Selecting drivers
- Navigating a Discovery
- Sorting, Filtering and Exporting pattern summaries
- Selecting Patterns within a Discovery
- Example Verbatim
- Snapshot
- Segment - Analyzing with structured fields
- Concepts vs Themes
- Displaying Pattern Statistics
- ‘I want to improve’ control
- Metric Functions
- Impact, Difference, Relevance, Lift
- ‘When analyzing’ control - How to filter your data
- Creating a Discovery
- Search Terms - ‘When analyzing’ filter search terms
- What does Impact mean?
- How is Impact calculated?
- What does Difference mean?
- What does Relevance mean?
- Why are the individual Themes different under Discover and Snapshot?
- Why does ‘Discover’ sometimes return no patterns?
- I am expecting to see a pattern in Discover with high impact but it isn’t returned – why is that?
- How can I get more than 100 patterns returned in ‘Discover’?
- Signing up to a plan - Purchasing Ipiphany
- Primary analysis controls - I want to improve… When analyzing… By understanding
- Navigating around Ipiphany - An overview of Ipiphany’s navigation and home screen
- Performing your first analysis - A guide to help you get started extracting insights from your data
- Create a dataset - How to import your data to create a dataset
- My Analyses Tool - Introduction to the My Analyses tool
- Disclosure: LLM Generated Response in AI Explain
Advanced
- Analysis Tools
- App Analytics - How to use Ipiphany to create a winning app.
- Chart Types
- Configuring Data Sources - How to configure Ipiphany to import data from 3rd party sources.
- Figures and Functions
- Managing your account - How to manage users and change account settings
- Managing your datasets - How to manage datasets