Ipiphany Help Centre

‘I want to improve’ control

When opening a Dataset or creating a new Discovery Analysis you should set the metric that you want to improve.

For example if you are exploring Contact Centre interaction data you might select Average Call Time.

To define a metric: 

  1. Select an attribute on the left
  2. Select the function on the right

Tip: By default only the score or numeric attributes are displayed. To select a categorical attribute click Show All